Who we are
Our website address is: https://kateyaldred.co.uk.
What personal data we collect and why we collect it
CommentsWhen visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
CookiesIf you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websitesArticles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with. How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your dataVisitor comments may be checked through an automated spam detection service.
HELP & FREQUENTLY ASKED QUESTIONS
THE BOOKING FORM ISN’T WORKING
Please try these simple steps:
- Refresh your browser
- Try using a different internet provider. For example if you are using Chrome, try Internet Explorer
- Try a different device. The booking forms are compatible with mobile devices but try a computer.
If all these steps do not work please send an email.
WHAT WILL I NEED?
EQUIPMENTThis may vary dependant on your case and species. Generally everyone will need a clicker and rewards such as food, and appropriate treat pouch.
All animals must have appropriate equipment that is sturdy and safe and non-harmful.
Most importantly, bring a smile and positive attitude.
More information will be sent to you once you have booked.
MISSING A SESSION?
CHECK THE POLICYAll one-to-one work must be paid for in advance of the appointment. If you need to change a session you must give 72 business hours notice or you will be charged in full.
Saturday appointments and appointments made for St.Olaves hall are non-refundable.
Training classes are non-refundable; you are paying for your place.
WHAT VACCINES DOES MY DOG NEED?All puppies and dogs attending classes or sessions at St.Olaves village hall or any other group session/location must be up to date with CORE vaccines set out by the British Small Animal Veterinary Association (BSAVA), and the Veterinary Medicines Directorate (VMD). These should be given under the direction of your veterinarian which include; DHP and LEPTO. Titre tests will be accepted as long as the results are provided on headed paper from your veterinarian. If you do not agree with this policy please seek alternative training arrangements.
TERMS AND CONDITIONS OF SERVICE
Please ensure you have read all of the terms and conditions of service. This covers cancellations, animal illness and a range of other topics.